Frequently Asked Questions
How long does shipping take?
Orders are shipped within 1–3 business days after confirmation.
How can I return an item?
All return information is available here.
Can I change the shipping address?
Yes, if the order hasn’t been shipped yet – contact us at silkcashmerebyre@gmail.com.
Can I collect the items in person?
Yes, you can collect them at Drobės fabrikas, Kaunas, but please call in advance to schedule a time.
How should I care for silk?
We recommend hand washing or using a delicate cycle with silk-specific products. Avoid bleach and high-heat drying.
Why is Mulberry silk so expensive and worth it?
Mulberry silk is the highest quality natural silk, known for its exceptional softness, shine, and durability. It comes from silkworms fed exclusively on white mulberry leaves, making it a pure and sustainable choice.
Can I request gift packaging?
Yes, we offer gift packaging – just select the option at checkout or email us.